We Come From Humble Beginnings
Our company comes from humble beginnings. We started Good2GoCo from our home with 2 people. Our Founder and CEO along with our eldest daughter. Our first warehouse was the area under our suspended slab in our garage. We shipped all of our orders from our kitchen island. There were thousands of trips up and down the stairs to retrieve product from our little warehouse under the garage. We called it the “stair master”. It wasn’t long before all the vehicles had to be parked outside and our garage was added to our warehouse space. By our second month in business, we realized we were growing so fast that we needed more space. We also realized that we had struck a cord with our customers in Canada. We were really onto something here. We would need more space… so next came our rec room and several bedrooms. We shipped thousands of orders from our home.
Eventually it became very clear that we had to expand past what we had available. So we started looking for a piece of property with a large shop/warehouse on it. After looking for 6 months we finally found the perfect place. We thought wow this place is going to get us where we need to go… it’s huge compared to the last place. We were continuing to grow at a rapid pace. We had added two more family members to help out with shipping and logistics.
We were growing so fast that two months after moving into our new place, it became obvious to us that this place was way to small. We had already outgrown it. We were having semi trucks parked on the road out front as we were unloading them with our newly purchased forklift. Many thousands of more orders were handled and shipped from what we once thought was a huge warehouse compared to our last place. So, it was time to start looking for something bigger…. AGAIN!
Which has lead us to our brand new building. Our warehouse/fulfillment center is now 15,000 sq ft. We have 26’ ceilings and many more staff. At this point we are by far the largest company of our kind in Canada. We have worked very hard to remain as customer focused as we were in the beginning. We are still family owned and operated.
Thankfully all of our hard work placed us in a position to support our customers throughout the COVID-19 crisis of 2020. Our relationships with our suppliers are very strong and we worked together to provide as much product as we could in as short a time frame as possible. We are so thankful to our customers for being patient with us during this time. We would spend so much of our time everyday pleading with our suppliers to get us product. There were extreme shortages everywhere. We are a true testament to “the squeaky wheel gets the grease”. Those are words we live by. We dug in and would not take no for an answer.
This brings us to today. We are still seeing shortages in many categories. We have responded by adding a lot more stock than we would normally carry just in case we begin to see shortages again. We have added more people yet again. And on the majority of our products, we are back to shipping in just a few days. We could not have gotten here without the amazing customers that choose to give us their business. Thank You for your business! It means so much to our family!
Who We Are
We are a family owned and run business. There are 3 generations of family working at Good2GoCo. What's really cool is that we all love working here. It shows in our commitment to customer service. We are very dedicated to providing the best service humanly possible. From the hand written thank you cards that we send with each order, to the random surprise gifts we throw into packages. Every step of the way, we are driven by a simple philosophy… How can we make sure our customers feel appreciated since they chose to purchase from us?
Some interesting additional facts about us…
Fact 1 – We are 100% Canadian
Fact 2 – We really are family owned and run. 90% of our employees are family. And yes we have a big family.
Fact 3 – We are a stable debt free company. Our founders are 100% committed to operating our company as a privately owned debt free company. No bank loans here…
Fact 4 – We put a hand written thank you card and a gift in every order that leaves our warehouse. We have hand written thousands and thousands of notes.
Fact – 5 Our family has huge family dinner’s every Friday without fail. We have between 12-21 people every week. It’s a time where we have friends and family gathering together to build community.
Fact – 6 All of our family believes in our business. We can honestly say that none of us look at this as a job. We really do feel that this is a calling.
Fact – 7 We stock about 98% of the products we carry in our distribution center in Kelowna, BC.
Who We Are Not
We are not a nameless/faceless corporation that is out to just make a profit from our customers. We really care about the people we serve. You wont find grumpy people here just punching a clock… earning a paycheck. What you will find however, is that from time to time, grandkids running up and down the halls in the office or even hear them jabbering in the background while we are on the phone. But don’t worry, we won’t let them pack your products or label your orders…your products are in safe hands.
Why Did We Choose This Business
Well its simple really… We chose this business because we are really interested in the products we offer for sale. All the meals we have for sale have been served at our dinner table. They have been eaten in the mountains while camping. And sit in our backpacks ready to go on our next outing. In fact, a number of the products that we carry have been used by our family for many years - long before we ever considered opening our store. But most importantly, we wanted to start a unique company that our whole family has the opportunity to work in, all the while doing this business better than anyone else in Canada!
Where Are We Going
Thanks to all of our customers, we are experiencing explosive growth. We started our company with 108 products and now we have thousands of products that we offer with many thousands more products being added over the next several months. In so many of our product categories, we have the largest market share in Canada. Now that we are moved into our new distribution center in Kelowna, BC, we can finally expand into even more products because we now have room to grow. At this point we are very proud to say that we are by far the largest company of our kind in Canada. We could not have accomplished all of this without you our customers.
I would like to leave you with one final thought...We Really Appreciate Your Business! It Means Everything to Our Family!
From my family to yours I wish you many blessings!
President/CEO & Founder
COO & Co - Founder