Careers

Find your career fit with one of the fastest growing family owned and run e-commerce businesses in Canada. We are Located in the Okanagan Valley in British Columbia. We look for the curious, talented and motivated to join our connected and committed team with a mission to make sure our customers feel appreciated that they chose to purchase from us.

Check below for our current job postings:

• Customer Service
• Carpenter

CUSTOMER SERVICE

We are looking for a full-time customer-oriented individual who has knowledge/expertise in some or all of the following areas: outdoor gear related to camping/hiking, homesteading knowledge/skills (i.e. canning and preserving) and an interest in self-sufficiency and emergency preparedness. If this describes you - please consider joining a rapidly growing e-commerce company located in the Okanagan Valley in British Columbia.

The applicant:

• Strong communication and problem-solving skills
• Good work ethic, independent worker as well as a team player
• Proficient computer skills - able to learn new software systems
• Proficient on computers with an attention to detail
• Desire to contribute to a successful team
• Word processing: minimum 40 wpm

Your responsibilities:

• Answer customer inquiries via email and telephone;
• Resolve customer inquiries using effective problem-solving skills in a professional manner. This includes taking appropriate action to resolve issues and follow-up in a timely fashion. Escalate complex customer inquiries to the appropriate staff member and maintain customer contact until the inquiry is resolved and the customer has been provided status, progress and resolution.
• Handle multiple requests from customers
• Effective sales skills with direct customer requests for information on products
• Ensure customer needs are met by providing service or directing the customer to the appropriate department
• Other office responsibilities as required
• Other qualifications (would be an asset):
• Knowledge of Shopify and Skulabs
• High School Diploma or GED
• First Aid, WHMIS, FoodSafe

We offer:

• Competitive wages
• Excellent team environment
• An opportunity to join a thriving new business

Carpenter

We are currently looking for a skilled carpenter for a contract construction project.

The applicant must:

• Work independently and utilize excellent problem-solving skills
• Communicate effectively and think critically on the job
• Have a minimum of 3 years' framing experience (must have experience with framing with steel studs)
• Demonstrate a good work ethic

Your responsibilities:

• Steel stud framing and following drawings as well as verbal directions
• Have a valid drivers license and reliable vehicle Perform tasks: safe practices priority Proof of WCB coverage

Other qualifications (would be an asset):

Drywall experience WHMIS

We offer:

• Competitive wages
• Excellent team environment